SMS Messaging Policy

1. Program Overview

MyOwnEvents is an event-management platform. Our SMS program sends account-related and event-related text alerts to subscribers who have provided a mobile number, verified it, and affirmatively opted in. SMS is an optional convenience layer on top of our in-app and email notifications and is available to paid subscribers only.

2. Types of Messages

We send transactional and account-related messages for the categories you enable in your notification settings, which may include:

• Event invitations when someone invites you to an event
• Event reminders for events you are attending or hosting
• Ticket purchase receipts and confirmations
• Refund notifications
• Event cancellation and schedule-change alerts
• Waitlist promotion notifications
• Friend requests
• Security alerts (such as password changes)

You control which of these categories are on or off at any time in Profile > Notifications.

3. Message Frequency

Message frequency varies and depends on your activity on the platform and the notification categories you enable (for example, how many events you attend or host). You are in control: enabling fewer categories or setting quiet hours reduces how often you are messaged.

4. Cost & Carrier Rates

Message and data rates may apply. MOE does not charge you for receiving SMS, but your mobile carrier's standard messaging and data rates apply based on your plan. Carriers are not liable for delayed or undelivered messages.

5. How You Opt In (Consent)

To receive SMS, you must take all of the following affirmative steps inside the app, under Profile > Notifications:

• Enter your mobile phone number
• Check the consent box agreeing to receive SMS from MyOwnEvents, which references this policy
• Verify the number by entering a 6-digit code we text to you
• Enable the specific notification categories you want

Your consent to receive SMS is not a condition of purchasing any product or service. We record the date and time of your consent. We never add a number to the SMS program without this explicit opt-in.

Event guests without an account: if you were invited to an event by email, you may optionally check "Text me updates about this event" and provide your mobile number on your personal RSVP page. This consent covers only that one event — updates such as date, time, or location changes and cancellations — is recorded with a timestamp, and ends when you reply STOP, uncheck the box on your RSVP page, or decline the invitation.

6. How to Opt Out & Get Help

You can opt out at any time by replying STOP to any message we send, or by turning off SMS in Profile > Notifications. After you reply STOP, we stop sending SMS to that number. You can opt back in by replying START or re-enabling SMS in your settings.

For help, reply HELP to any message, or contact us at support@myownevents.com.

7. Privacy & Data Sharing

Mobile information — your phone number and your SMS opt-in and consent records — is never shared with or sold to third parties or affiliates for marketing or promotional purposes, and is never transferred to third-party marketers or lead generators. We share your phone number only with our messaging service provider (Twilio) for the sole purpose of delivering the messages you have requested and verifying your number, and only under confidentiality obligations. For more, see our Privacy Policy (Section 5.3.1).

8. Eligibility

SMS alerts are available to paid subscribers (Pro, Business, and Enterprise plans) in the United States. You must be the authorized user or account holder of the phone number you provide and be old enough to consent to receive messages. We may suspend the SMS program or change its features at any time.

9. Contact

Questions about this SMS Messaging Policy? Email support@myownevents.com.